Privacy Policy
This policy explains what personal information we collect when you visit or buy from this store, how we use it, and the choices you have.
Information we collect
Information you give us. When you place an order we collect your name, billing and shipping address, email address, phone number, and order details. Payment card details are entered directly into our payment processor and are never stored on our systems.
Information collected automatically. When you browse the store we receive standard device and usage information, including IP address, browser type, referring pages, and pages viewed, through cookies and similar technologies.
How we use it
- To process, fulfil, and deliver your order, including sharing your address with our shipping and fulfilment partners.
- To communicate with you about your order and respond to support requests.
- To screen orders for fraud risk.
- To improve the store and, where you have opted in, to send marketing emails.
Who we share it with
We share personal information with service providers who help us run the store, including our ecommerce platform, payment processors, fulfilment and shipping partners, and email service provider. These parties may only use your information to perform services for us. We do not sell your personal information.
We may also disclose information where required by law, or to protect our legal rights.
Product and health data
Sleep, heart rate, and activity readings generated by the ring are processed within the companion app under the app provider's own privacy terms. This store does not receive, store, or have access to your health or biometric data.
Your rights
Depending on where you live, you may have the right to access, correct, port, or delete the personal information we hold about you, and to opt out of the sale or sharing of personal information and of targeted advertising. To exercise any of these rights, email us. We will respond within the period required by applicable law and may ask you to verify your identity first.
You can unsubscribe from marketing email at any time using the link in any message.
Retention
We keep order records for as long as necessary to fulfil the purposes described here and to meet legal, tax, and accounting obligations.
Children
This store is not directed at children under 16 and we do not knowingly collect their personal information.
Changes
We may update this policy to reflect changes to our practices or for legal reasons. The current version is always published on this page.
Contact
For any privacy question or request, use our contact page.